Privacy Policy – Stonegate

Privacy Policy / Last updated as on 24th Oct, 2024

We are a fashion brand operated by under our legal entity named as : ADG Lifestyle Brands Private Limited, operates https://stonegate.co.in as an ecommerce website for selling apparel and accessories across India.

ADG Lifestyle Brands Private Limited. (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at https://stonegate.co.in(“Brand, Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
The Brand / Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect it.
The Brand / Company has provided this Privacy Policy to familiarize you with
- The type of data or information that you share with or provide to Company and that Company collects from you.
- The purpose for collection of such data or information from you
- Brand’s / Company’s information security practices and policies.
- Brand’s / Company’s policy on sharing or transferring your data or information with third parties.
We respect and value Privacy of every customer who shops at our website once or repeatedly and appreciate your trust in us. This Policy describes how we treat user information we collect on http://stonegate.co.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information We Collect

Contact information. We might collect your Personal Information including Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.
Personal Information for the purposes of this Privacy Policy shall include, but not be limited to collecting your user name along with your password, your name, your address, pin code, telephone number, e-mail address or other contact formation, date of birth, gender.
Information regarding your transactions on the Website, (including sales or purchase history) your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password, Internet protocol address, any other Information that you provide during your registration process, if any, on the Website or identification code of your communication device which you use to access the Website or otherwise deal with Company.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your CVV & expiry date of debit / credit card number or other details pertaining to your credit card on our website.

Non-Personal Information We Collect

Company may also collect information other than Personal Information from you through the Website when you visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist the Company to identify you personally. This Non-Personal Information may include you demographic / geographic location, details of your telecom service provider or internet service provider,type of browser (internet explorer, firefox, opera, google chrome etc.), the operating system of your desktop / laptop / tablet / mobile or any device and the Website you last visited before visiting the Website.
The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.

We Collect Information in Different Ways.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Cookies and Shared Objects

Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. Company may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us.
We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.

Use of Your Personal Information

We use information to contact you, We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with the Company through social media services or when you connect any Website to social media services, you are authorizing Company to collect, store, and use and retain such information and content in accordance with this Privacy Policy.
You represent that the Personal Information you provide to us from time to time is and shall be correct, current and updated and that you have all the rights, permissions and consents to provide such information. Your providing the data/ information and the Company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third -party agreement, laws, judgments, orders or decrees.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

Sharing of Information with Third-Parties

We may share information with third parties who perform services on our behalf. We may share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share information with our business partners. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share your information for reasons not described in this policy. We will tell you before we do this, if asked. Under no circumstances shall the Company be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.

The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. We do not disclose your Personal Information to third parties for their marketing and advertising purposes.

Email Opt-Out

You can opt out of receiving our marketing emails/sms/whats apps. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases and that is required indeed.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Thank you for understanding us, and keep us supported.
We may enter into agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information or data.

Miscellaneous

All Personal Information provided to the Company by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at care@stonegate.co.in, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which said Information was sought.
You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribe link option attached to e-mail.

Change in brand/company structure(s)

We and our affiliates may disclose or transfer some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. When such transaction occurs, then the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information. We may share information with any successor to all or part of our business. For example, if part of our business raises funds, merges with a conglomerate, or gets acquired, we may give all our customer data as part of that transaction.

Important

Although the Company provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.
In the event of any breach of your Personal Information, the Company will, without unreasonable delay, notify you of it by email or fax and take appropriate measures in compliance with the provisions of applicable laws
The security of your Information is very important to the Company. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and willfully negligent.
Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Change in Privacy Policy

This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of the Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.

Acknowledgement

You hereby acknowledge and agree that this Privacy Policy is clear and easily accessible and provide statements of Company’s policies and practices with respective to the Information, provides for the various types of personal or sensitive personal data of information to be collected, provides for the purposes of collection and usage of the Information, provides for disclosure of Information, provides for reasonable security practices and procedures.

Feedback(s) / Grievance Redressal

The Brand / Company respects your privacy and if you do not want to receive any kind of communications from Us or have any feedback, suggestion on privacy policy, grievances to share, please email / report at mentioned email addresses : care@stonegate.co.in and reachus@adgbrands.com.